Nova Frame

Legal

Privacy

Nova Frame sells digital downloads. We collect the minimum needed to take payment and deliver the files.

What we collect

Name, email, billing country/address, payment status, and any message you send support. Card numbers are handled by Stripe, not stored on this site.

Why

To process the order, deliver the files, prevent fraud, handle disputes, and meet tax rules in the US, UK and Canada.

Processors

Stripe processes payments. [TODO: name the service(s) that actually deliver the files and send email, e.g. SendOwl, Google Drive, Dropbox, or your email provider.] Those processors see your email address.

Analytics and advertising cookies

If you click "Accept" on our cookie banner, we load [TODO: list only the tools you use: Google Analytics 4, Meta Pixel, TikTok Pixel] to measure visits and which ads lead to purchases. If you click "Reject", or make no choice, they are not loaded. You can change your choice at any time with "Cookie settings" at the bottom of each page.

Retention

Order records are kept as long as needed for accounting, chargebacks, and legal obligations.

Your requests

Email [TODO: contact email] to access or delete personal data we hold, subject to records we must keep.

Last updated 2 September 2026.

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